Mission & Scheduling

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Mission Statement and Practice Philosophy

We are dedicated to providing orthodontic care of the highest caliber in a relaxing, comfortable and friendly atmosphere. We will strive to provide exceptional service before, during and after treatment to establish a lifelong partnership with our patients.

Our patients are the most important visitors on our premises. They are not just patients in our practice - they are part of our family. We will deliver excellent treatment to all of our patients. We will set our goals to achieve total patient satisfaction with the highest quality treatment and exceptional service.

This type of care will be accomplished by a team of people who work well together and enjoy doing so. Selection of team members is made using these criteria. Dr. Cook and his team are always kept up-to- date with recent advances through continuing education.

Our office will be a pleasure to visit, and our patients will be made to feel at home.

Office Hours

Cook Orthodontics, P.C. is conveniently located in Evansville, Indiana, serving Newburgh and surrounding cities. We are open to serve you, answer questions or schedule an appointment during the following hours:

  • Monday: 8:00 a.m. – 5:00 p.m.
  • Tuesday: 7:00 a.m. – 3:30 p.m.
  • Wednesday: 8:00 a.m. – 5:00 p.m.
  • Thursday: 8:00 a.m. – 5:00 p.m.
  • Friday: 8:00 a.m. - 12:00 p.m.

Scheduling Appointments

How do I fit orthodontics into my busy schedule?
Most people seeking orthodontic treatment have other important obligations during the day usually involving work or school. When active treatment begins, each patient typically is seen every 4-8 weeks, and some of these appointments will conflict with work or school activities.

We have devoted considerable time and effort into designing our scheduling system. Here is what we want to do: First, we want to see you on time for your appointment. Second, we want to have adequate time during each appointment to do the necessary procedures. Third, we wish to answer questions and update your treatment progress. In addition, we will work with you to schedule around your school or work hours as much as possible. As you can imagine, a well-organized schedule requires considerable structure tempered with flexibility.

Our Approach
Longer appointments are scheduled during school hours. In this way, an entire afternoon is not committed to one or two patients, but rather is scheduled to accommodate as many families as possible for shorter after-school appointments. If you should ever wish to come to the office during a quieter time, please ask to schedule an appointment during school hours. During your treatment, there are times when the adjustments are completed quickly, even though they may be quite technical. We have tried to design treatment methods that limit your inconvenience.

Because the schedule is carefully crafted, your late arrival can interfere with someone else's appointment time. In fairness to the other scheduled patients, we may not be able to work you into the schedule, and therefore, would find it necessary to reschedule your appointment. Please understand that our hours are structured to accommodate your schedule as much as possible. Even so, there is no possible way to schedule every patient after school. We are happy to work appointments around lunch hours, study halls and days off, if possible.

Rescheduling Appointments
We realize that once in a while, unforeseen circumstances arise that necessitate a change in appointments or cause you to overlook an appointment. We will do our best to reschedule your appointment as soon as possible. However, in order to avoid a delay in treatment, it may become necessary to reschedule missed appointments during school hours. Missed appointments or numerous appointment changes will inevitably result in an extension of your treatment time. Also, emergency visits may have to be scheduled during school hours to allow for repairs on short notice.